The New Normal in Workplace Transformation

  • 5
    min read
  • Vladan Seget
  • September 16, 2020

In this post we will try to cover how digital transformation and remote work allows us to deal with the situation posed by the pandemic, a first in modern history where   working remotely is the norm and not the exception.

The new normal in the ongoing and post-COVID era.  

Schools, educational institutions, and workplaces have had to change their working methods rapidly and drastically.

Many enterprises and small businesses were forced to allow employees to work from home when faced with government regulations that prohibited movement of people.

For IT, the key is to understand the need of each worker and give him/her what is necessary for their daily job. Starting with some fast training on new tools to connect from home.

Challenges faced by organizations  

Many organizations had to face new challenges. Not only did they have problems with production sites which needed to be closed due to Covid-19 but also situations where the organization lacked an IT infrastructure that enabled remote working.

The tools used for remote connections can be numerous, however it is important that the IT department have control over security and access.

How Virtual Desktops can enable businesses during these times

For several years now analysts have proclaimed “this year is the year of Virtual Desktop Infrastructure (VDI). However, it took Covid-19 to prove the use case. Organizations which invested in VDI a couple years back, proved they had significant advantage over those which did not when it came to providing remote working.

The solution that has proved the most efficient in this situation has been the managed desktop solution where the solution is hosted and managed by a service provider. One of the service providers in this space is for example, Anunta which provides hosted virtual desktops via leading OEMs such as Citrix XenDesktop, Microsoft Managed Desktop As a Service (DaaS) or VMware Horizon.

For various reasons, this is an ideal solution for admins if they do not have in-house resources and capacity to handle the number of remote workers they have in charge.

Anunta is VMware Certified Partner with Partner Credit Transfer (PCT) which means that VMware customers can use PSO credits to purchase Managed Horizon Desktops.

Anunta can provide a use-case deployment, transition, implementation, steady state operations and hand-over of Horizon Cloud or Horizon 7 on VMware Managed Cloud (VMC) on Amazon AWS.

I think it is the new normal and that more and more organization will look to managed cloud hosted desktops to increase business resiliency.


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  • License investment: If you’ve spent thousands of dollars purchasing Microsoft Office licenses for your local PCs, you may not want to abandon that investment by switching to G Suite or Microsoft 365 instead, where you will need to pay new subscription fees.
  • Cost: Putting aside the issue of prior investment in licensing, Web-based office software usually requires subscription fees that, in the long run, may exceed the total cost of ownership of on-premises alternatives.
  • Learning curve: Your employees are probably experts in using on-premises applications like Microsoft Word. Moving them to Web-based alternatives will require teaching them new applications and new paradigms for storing and accessing data. You may not have time to teach all of your workers these new skills without disrupting business operations. Your IT team, too, may not be as well-equipped to support a new type of office platform.
  • Security: When you use Web-based office platforms, it becomes harder to isolate sensitive data or choose to keep it offline. Files that your employees create in a Web-based office environment are typically stored on shared virtual drives that, depending on how you configure security settings, may allow users to access each others’ documents, or even expose data to anyone on the Internet.
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